To ensure that Interchange Illawarra has established some long term directions and set priorities into

manageable and achievable goals, we develop a strategic plan at regular intervals in consultation

with all stakeholders. The plan provides a framework for action that clearly guides management, staff

and volunteers

Our Current strategic plan states that by 2015, our organisation will achieve the following goals:

Individuals, Families and Carers

Develop opportunities and supports for people with disabilities, their families and carers to participate in their

local community, foster relationships that strengthen informal networks and provide information and support to

plan for their future and key stages in life

Learning and Organisational Development

Develop our workforce capabilities, strengthen our culture of transparency and build robust organisational

structures through stakeholder participation, succession planning and partnerships

Governance and Management

Have a governance model and operational systems which enable the strategic direction and are consistent with

our values

Innovation, Research and Influence

Take a leadership role in innovation and flexibility in service provision, encourage research and evaluation in

areas of importance to individuals and families, and influence the strategic direction of governments and decision

makers through research, information and planning

  Download 2010- 2015 Strategic Plan